Oriental Rug Cleaning
Evaluation – When you come to us for your oriental rug cleaning, each rug is carefully examined upon arrival giving you a complete understanding of the condition of your carpet and the methods we will employ to clean it.
Dusting – Arguably the most important step in oriental rug cleaning. One of the greatest assaults to an oriental rug is the loose dirt it is naturally subjected to over the course of time. This causes premature wear as the grit comes to rest in the foundation of your carpet breaking the rug fibers as we walk on it. Our dusting oriental rug cleaning process uses the revolutionary new Rug Badger. Emulating the “rug beaters” of past generations, this updated method vibrates all that loose dirt out of your rug BEFORE it can turn into mud during the washing process. The colors in your rug have already brightened and we haven’t put the first drop of shampoo or water on it. (It is not unusual to remove 5-10 pounds of dirt in a room size carpet during this process.) Obviously, one of the benefits of this dusting process is extending the life of your carpet.
Washing – Each oriental rug cleaning process is hand washed using a shampoo specifically developed for Oriental rugs. Whenever possible “Green Products” are used in oriental rug cleaning. The shampoo is sprayed on to the pile and groomed into the rug using either a horse hair brush or a natural sea sponge. After an allotted dwelling time the shampoo is extracted.
Extracting – Shampoo is extracted from the rug using equipment which pulls 85% of the liquid from the rug while applying a vaporized fiber rinse to ensure that each fiber is free of any shampoo residue.
Grooming and Drying – After the carpet is cleaned, the pile is groomed so the wool fibers are uniform in direction maximizing light. The rug can now be dried quickly which will prevent browning and/or dry rotting of the foundation. For this we employ the use of high powered air movers which allow us to dry both the top and bottom of the rug simultaneously.
Of course the above guidelines are basic and each rug presents its own unique set of circumstances, such as wool or cotton foundation, stable or migratory dyes, hand or machine made. All of these considerations are taken into account as we return your rug to its original beauty.
Pet Urine Removal
Oh boy, our animals are lucky we love them so much! If you have a pet, you have probably experienced the not so pleasant aroma of urine in a rug at one time or another. There are lots of different products on the market that promise to eliminate odors, eliminate stains, make your rug look new again. Perhaps one day we will see one of these products that actually does what it promises. Until then, the ONLY way to eliminate urine and its odor and the bacteria that it leaves behind is to REMOVE IT! That means flushing all the urine out of the rug with good old fashioned water and one or two other key natural ingredients to break down the acidic urine. It’s not a fun job, it’s not a quick job but it works-ALL THE TIME!
Technically speaking, urine contains a host of biological contaminants including but not limited to urea, creatin, sulfate, and ammonia. H+ ions that are found in urine make it acidic. As acidic urine ages and starts to dry, alkaline salt is deposited onto the pile and in the foundation. Urine requires an acidic cleaner and most remedies that claim to eliminate odors, stains, etc. are not acidic. That’s why they don’t work. Alkaline salts can cause permanent damage to rugs. Wool and cotton can easily be damaged by the high acidity and many dyes will change color, become fugitive (run) or lose all color.
Older urine causes problems also. It contains pathogens and is unsanitary. Along with the bad smell, natural fibers may rot. Urine contains a yellow dye which stains fibers. These residues must be removed for decontamination and deodorizing to take place. This requires multiple steps.
Pre-treatment: The carpet is soaked and flushed in order to break down and neutralize the alkaline salts.
Washing: using a deodorizing shampoo, front and back are shampooed. The carpet is rinsed and allowed to dry. It is checked for remaining contaminates. If any odor remains then the process is repeated.
Now that we’ve taken care of the odor, we need to address the stain itself. Unless the urine is detected and treated very quickly, chances are you will be left with a stain. Most of these stains lighten once the urine is removed (fortunately, the very nature of oriental rug designs allows them to camouflage many stains very nicely). It is possible to remove the stain entirely but it can be costly. We will be happy to advise you on your treasure once we see it.
Silk Carpet Cleaning
Cleaning a silk carpet takes special care. If your silk carpet is new, we use one method, if it is old we use another. The distinction between cleaning old and new silks is mostly related to the dyes used. For example, many new silks are coming from the Holy City of Qum in Iran. While these carpets are beautiful and are very finely woven, you have to be very careful of the dyes migrating since many of them are not stable. On the other hand, many new finely woven silks from Kashmere are notorious for their pile distorting during the cleaning process.
Older pieces used vegetable dyes and as such dye migration is usually not an issue (except when urine is in the carpet), nor is pile distortion. However, many older pieces are fragile and need to be treated as such.
At Ward’s, we know a Qum from Kashmir and treat them accordingly and we know an older piece from a newer piece. Silk carpets are expensive to buy and need to be cleaned by someone who is knowledgeable in the field. You can trust your treasures to Ward’s.
We are very fortunate to have several exceptional rug weavers on staff who seems able to do the impossible! When one customer’s dog decided to eat a corner of their silk rug they were sure the rug was a total loss. We were able to completely rebuild the foundation, fringe, and pile to the point where the customer was unable to tell which corner suffered the damage. Many of our customers inherit carpets that have been in their family for generations and are in need of some TLC. From overcasting to rebuilding a foundation, we are here to guide and advise you. We can offer options you may not have realized were even possible. Call us or stop in for a visit. Bring your treasure with you and we’ll be happy to discuss the possibilities and give you lots of options. Of course there is never a charge for this consultation.
Our hand repair/restoration services include (but are not limited to) – Overcastting, hand made fringing, side cord, hand sewn sleeves/tabs (to hang interesting textiles), blocking, reweave, stain removal, color migration remediation.
Pick up and delivery available throughout Easton, Bethlehem and the surrounding Lehigh Valley area:
Proudly Serving: Allentown PA | Bethlehem PA | Easton PA | Stroudsburg PA | Northampton PA | Emmaus PA | Macungie PA | Saucon Valley PA | Whitehall PA | Catasauqua PA | Hellertown PA | Coopersburg PA | Trexlertown PA | Fogelsville PA | Alburtis PA | Breinigsville PA | Nazareth PA | Bath PA | Phillipsburg NJ